Accessibility

To help us provide you with the best possible service, we do ask you to disclose any access requirements you may have when booking your tickets with Ticketmaster, so that we can do our best to assist you during your visit.

Guests in wheelchairs

Guests in wheelchairs are able to access all areas of The Emmerdale Studio Experience. There is an accessible toilet within the main entrance foyer.

The Emmerdale Studio Experience can only accommodate a maximum of 1 wheelchair user per tour to ensure the safe evacuation of all guests in the event of an emergency. The Emmerdale Studio Experience has an Evac+Chair available for those needing assistance on the stairs.

Regrettably there is no disabled parking available on site, although drop off is permitted. There is a Leeds City Council car park immediately opposite the attraction, with 8 bays for disabled parking, where parking is free for Blue Badge Holders.

Mobility vehicles

We cannot permit mobility vehicles or electric scooters wider than 80cm to enter for Health and Safety reasons. Only small mobility scooters can access all of the Experience.

British Sign Language (BSL) tours

Get the most from your visit by arranging to come on one of our pre-arranged dates when a BSL interpreter will be on site.

The next available dates and times for our BSL tours are:

  • Friday 21 April: 14:00
  • Tuesday 30 May: 15:00
  • Saturday 24th June: 15.30

If you would like to book a BSL tour with one of our Tour Guides accompanied by a BSL interpreter, please contact Ticketmaster on 0800 988 4440. Tickets must be purchased via the number provided, unfortunately tickets for our BSL tours cannot be purchased online.

At all other times throughout the year, a printed script will be available upon request for all guests with hearing difficulties.

Visually impaired guests

Visually impaired guests have the opportunity to touch and feel key props at various stages of the Experience. Although some of the props are contained within glass cases, or behind barriers therefore cannot be touched.

Assistance dogs

We welcome all registered guide dogs in to the Emmerdale Studio Experience. If you wish to visit with an assistance dog, please ensure you have formal identification for the dog with you.

Parking

Regrettably there is no disabled parking available on site although drop off is permitted. There is a pay and display car park immediately opposite the attraction with 8 bays for disabled parking. Parking is free for Blue Badge Holders at this, and all other Leeds City Council car parks, subject to the standard regulations.

For more information or to book please call Ticketmaster on

0800 988 4440