Important Information for our guests and customers

Thank you for your patience during these difficult times. Like much of the world recently, we had no choice but to close our offices and, unfortunately, it’s taken some time to get to a stage where some of our team are now able to return to work.

Hopefully, you will have now received several emails from us to the email address you used when booking/buying tickets. If you have completed one of our forms to claim a refund, but have not yet heard from us, we are still working through the list, and will be in touch soon. We thank you for your patience.

Emmerdale The Village Tour 2021

We are delighted that Emmerdale The Village Tour will reopen in 2021!

Whilst we remain on pause at Emmerdale the Village Tour, we’re working hard behind the scenes alongside the production team to get the tours safely re-opened and we will soon be in a position to take bookings again.

If you had gift vouchers which were due to expire in 2020, these will be automatically extended to cover any date in 2021. To be among the first to hear when tour dates are released, before the general public, please join our priority access list below.

Join the priority access list

Once again, please accept our sincere apologies for the delay. We look forward to speaking to you soon.